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Privacy

Privacy Policy

This page explains what information Kola.money collects, why we collect it, how we share it with service providers and partners, and how we use it to operate a safer payments product.

Last updated April 9, 2026

What we collect

We may collect information you provide directly, including your name, email address, phone number, date of birth, region, wallet details, bank details, beta application information, support messages, and any other information you submit to activate or use Kola.money.

We may also collect transaction records, balances, fee records, device and browser data, usage events, and operational logs so we can secure the product, troubleshoot problems, investigate incidents, and improve the experience over time.

How we use your information

We use your information to operate Kola.money, process deposits and withdrawals, communicate with you, provide support, deliver invite codes or login links, detect fraud, review unusual activity, and comply with legal and regulatory obligations.

We may also use aggregated and non-identifying information to understand product usage and improve our services.

When we share information

We may share information with service providers and regulated partners that help us run Kola.money, including payment processors, custodial or settlement providers, payout providers, email providers, cloud infrastructure providers, fraud or compliance tools, customer support tools, and operational admin systems.

We may also share information when required by law, regulation, court order, or to protect Kola.money, our users, or the public.

Security and retention

We use administrative, technical, and organizational safeguards to protect your information. No system is perfect, but we work to reduce unauthorized access, loss, misuse, or disclosure.

We keep information only for as long as it is needed for operational, legal, compliance, dispute-handling, and record-keeping purposes.

Your choices

Depending on where you live, you may have rights to request access, correction, or deletion of certain personal information, subject to legal and operational limits.

If you have privacy questions, contact us and we will route your request through the right support channel. This policy should still be reviewed and finalized before broad public launch so it reflects the final legal and compliance setup for Kola.money.